| Integration Engineer (L2) Jul 21st 2021, 04:12 Afiniti - Pakistan - , they also lead technical integration details for product certification and collaborate with core-engineering (development) teams in feature design. Key Responsibilities Configuration and managing Afiniti applications for clients Troubleshooting and investigating production issues Assisting support team to better monitor production Create SOPs that support can follow for better production monitoring After training, explain technical solutions to the client, if needed Understand the Telephony (Genesys, Avaya, Cisco) environment Work closely with offshore team to support build upgrades, configuration changes, production issues investigation etc. Execute UAT with clients and perform production cut-over activities Must be flexible to travel You will have 2 to 4 years experience in technology Good work ethics, be energetic and responsible to learn quickly Excellent English communication skills Technical background of software development, QA or managing software application for 1-2... - Permanent - Full-time |
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